Frequently Asked Questions

Our puja boxes are all-inclusive, expertly curated packages designed to simplify Hindu worship.  Each box contains all the necessary sacred items (excluding fresh products) and clear, step-by-step instructions to conduct a puja.  We eliminate the need to source individual items, offering unmatched convenience, expert curation, and assured authenticity, as many essential items are sourced directly from India.

Marigold & Ash makes celebrating Indian traditions joyful and seamless.

Not yet!  But we're always working to expand our collection.  We will be unveiling new products soon, so please keep an eye on our website and social media for updates.

Not a problem at all!  Our boxes are designed with everyone in mind, especially those who may be new to performing a puja.  We provide prayer guides that are beginner-friendly, meticulously laid out in simple steps, and with guidance from our Vedic Pundit, Shukvakji (Shukavak.com), to ensure you can confidently and meaningfully perform your puja. We make connecting with tradition accessible for every family.

Our prayer guide is a simple, step-by-step booklet included with each puja box.  It's carefully crafted under the guidance of Vedic Pundit, Shukvakji (Shukavak.com), to explain the significance of each ritual and item, making traditional Hindu pujas easy to perform for the modern family.

Yes, the prayer guides are in English, making it easy for you and your family to follow along!

All our product offerings and prayer books are meticulously developed under the expert guidance of Vedic Pundit, Shukvakji (Shukavak.com).  This ensures that our boxes and instructions are authentic and simplified for the modern family, allowing you to easily connect with traditional practices.

Our puja boxes are already thoughtfully pre-customized and curated to include all the specific sacred items and instructions required for a particular puja.  This ensures a complete, authentic, and seamless experience, eliminating the need to source individual items. 

Please note that all sales are final.  We are currently unable to accept returns or offer refunds once a box has been shipped.

Unfortunately, we cannot offer replacements. We package our boxes carefully, but once an item is shipped, we are no longer responsible for any damage that may occur. We advise all customers to file a claim directly with the postal carrier.

At this time, we only ship to the US, excluding Hawaii and US Territories.  If you are in the excluded areas for shipping but still wish to purchase a box, please contact us at info@marigoldandash.com. 

Great news!  For our Diwali box, shipping is included!  We will update our shipping costs as and when we develop new product offerings.

We will be shipping our Diwali boxes one to two weeks before Diwali (October 20, 2025).  You will receive an email confirming that your order has shipped.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.  Please contact the carrier if you do not receive your order.

Please email us at info@marigoldandash.com.